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Privacy Policy

Last updated: 7 August 2025

 

Welcome to OnAuckland.nz (“we”, “our”, or “us”). We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website: www.onauckland.nz.


1. Information We Collect

We collect personal and business information in the following ways:

  • Account Creation: Name, email address, business name, phone number, address, and other service-related details.

  • Directory Listings: Any content, descriptions, contact info, or media uploaded to promote a business or service.

  • Contact Forms: When users send messages through the site to businesses.

  • Payments: Payment details are handled securely via Stripe.

  • Analytics: We use Google Analytics to collect anonymous data such as your IP address, browser type, device information, and pages visited.


2. How We Use Your Information

We use your information to:

  • Create and manage user or business accounts

  • Display public business listings

  • Allow users to contact listed businesses

  • Communicate with you about your account or listing

  • Provide customer support

  • Process payments via Stripe

  • Improve and analyse website performance (via Google Analytics)

  • Send occasional promotional content (only with your consent)


3. Disclosure of Information

We may disclose your information:

  • To users of the website who view public directory listings

  • To third-party services like Stripe (for payment processing) and Google (for analytics)

  • To comply with legal obligations or protect our rights

  • With your consent, or at your direction

We do not sell your personal information to third parties.


4. Cookies and Tracking

We use cookies and similar technologies for:

  • Website functionality

  • Analytics and performance tracking (via Google Analytics)

  • Security and session management

You can manage or disable cookies in your browser settings.


5. Third-Party Services

We use trusted third parties to help deliver our services:

  • Google Analytics – For anonymous traffic analysis.

  • Stripe – For secure payment processing.

These providers have their own privacy policies, and we encourage you to read them.


6. Data Access and Correction

Under the New Zealand Privacy Act, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to ensure accuracy

To make a request, please email: whatson@onauckland.nz


7. Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no internet transmission is 100% secure.


8. Data Retention

We retain your information for as long as necessary to provide our services and for legal or accounting purposes.


9. Your Rights

You may choose to:

  • Request deletion of your account

  • Opt out of marketing emails

  • Access or correct your personal data

Please contact us at whatson@onauckland.nz for any such requests.


10. Updates to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Last updated” date. Continued use of the site after changes means you accept the new terms.


11. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

whatson@onauckland.nz